I remember those days when newbies often get ‘bullied’ by experienced users in the forums or mailing lists. Ubuntu changed the trend by having zero tolerance policy against such behavior. Now, CentOS community is facing the same problem. The project has made a call for its users.
Johnny Hughes of CentOS posts on a mailing list, “… some members of the community in the areas provided by the CentOS Project are rude to users who are coming in for help. This happens much more often than it should. These complaints are not coming from newbies … I would expect that to happen. The complaints are coming from people who are very knowledgeable in the open source community and who are involved in other open source projects.”