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Having worked as a system administrator in a call center environment, I have learned that finding a free VOIP (Voice Over IP) software that actually works is quite difficult. The alternative to that can cost anything from 20$-35$ per month for each username rented from the service provider.
This also includes the server, client and supported usernames for managing and using a VOIP setup. Unfortunately, there are very few VOIPclients for Linux. And an even fewer are free.
Yate (Yet Another Telephony Engine) is a VOIP telephony with flexible routing engine which can reduce infrastructure costs for call centerbusinesses. However, Yate is not merely designed for call centers and can be used as a VOIP client or server by common users who use voice over IP and businesses who require making a lot of calls.
In the protocols section you can enter a sip or use jabber, h323 or iax. Yate can be used as a VoIP server, VoIP client, Conference server for up to 200 channels in a single conference, VoIP to PSTN gateway, PC2Phone and Phone2PC gateway, IP Telephony server and/or client with:
- H.323 gatekeeper
- H.323 multiple endpoint server
- H.323<->SIP Proxy
- SIP session border controller
- SIP router
- SIP registration server
- IAX server and/or client
- Jingle client or server
- MGCP server (Call Agent)
- ISDN passive and active recorder
- ISDN, RBS, analog passive recorder
- SS7 switch
- Call center server
- IVR engine
- Prepaid and/or postpaid cards system
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